Quicken Care Support Program

Here at Quicken NZ we pride ourselves on our outstanding customer service.  That’s why we have a network of excellent Accredited Trainers nationwide to provide local support and training. 

However, for customers who don't have an Accredited Trainer, we have had high customer demand to introduce QuickenCARE, a QuickBooks support plan which provides economical unlimited technical telephone support for QuickBooks users.

What is QuickenCARE?

QuickenCARE entitles your business to unlimited free telephone support 5 days a week from 9am to 5pm.  Your business will be supplied with a card detailing your dedicated 0800 number and a unique membership number. QuickenCARE covers technical support and is not designed to provide over the phone training.

QuickenCARE is available to customers using supported versions of QuickBooks; currently supported versions are 2004, 2005/06, 2006/07 and 2007/08.

How much is QuickenCARE?

QuickenCARE starts at just $149 including GST per annum.  The average support call on the 0900 support is $4.95 per minute and between 5 and 10 minutes long.  If you are making just one call every second month, QuickenCARE offers value for money.
See the table below for pricing.

What do I do next?

To sign up for QuickenCARE, simply download the form below and fax it to 09 414 3651. 
All applications will be processed within 16 business hours.

Application for Quicken Care (.pdf)

If you have any queries, please call 0800 447 292 or email support@quicken.co.nz